How the Habit of Generosity Makes a Difference

When people ask, “What makes Chadwell Supply different,” we talk about local inventory and next-day delivery. We introduce them to our dedicated Renovations team and our certified maintenance trainers. Our leadership team is purposeful about investing in these difference makers, because they help us provide solutions our customers want.

When it comes to what makes the biggest difference, though, it’s always been our people. Their commitment to delivering unforgettable service is fundamental to the kind of company and community partner Chadwell Supply strives to be.

Being “more than a parts supplier” means being intentional about the way we invest in the people and places we call home. It’s about seizing opportunities to serve that are all around us. That focus on serving is foundational to who we are as a company. It can be traced all the way back to the 1970s, when the first generation of Chadwells initially entered the multifamily MRO business. Their team built an MRO supply company based on a simple, straightforward strategy:

“Meet people where they are, ask what they need, find the best way to get it to them…”

That simple formula for success is still the heartbeat of Chadwell Supply’s success, lived out in our team’s commitment to delivering unforgettable service. What is unforgettable service? It happens when people see a need, do everything in their power to meet that need, and, in the process, strive to make someone’s day a little bit better.  

That service-first mindset is reflected in our core values of being Selfless and Solution Oriented. And that habit of generosity is also lived out in Chadwell Supply’s investment in caring, hardworking national nonprofits, as well as all the ways our employees donate their time, talent, and treasure in their local communities across the country.

Here are just a few of the places and ways our team is making an impact:

Chadwell Supply Managing Partner Mark Chadwell says he is grateful for how the Chadwell Supply team continues to embrace a culture of generosity: 

“Our team has had tremendous opportunities to help many amazing organizations. Nationally, we’re supporting Apartment Life, Move for Hunger, Hatching Hope, and Entryway. Our team members also invest in their local communities, supporting apartment associations and nonprofits such as Children’s Home Network, Sleep in Heavenly Peace, OnBikes, and many others. I encourage everyone to check out these hardworking organizations. Give what you can, when and where you can. Invest in the difference they are making.”

Mark says Chadwell Supply will continue to invest in people, and in the communities we serve:

“Practicing the habit of generosity is fundamental to our core values, to how we honor God and serve customers. It’s who we’ve always been, and, as we’ve grown, it’s become who we attract. Maxwell’s Law of Magnetism says that ‘people tend to gravitate towards people who are similar to them…’ and that’s true. It doesn’t matter where you come from, what your job is… If you are generous, genuine, and hardworking, you can find a home here.

“That natural, heartfelt generosity is contagious… It creates a culture of people who give because generosity is who they are, not what they do. It’s humbling and gratifying to see how generous our team is—how enthusiastically they show up for their communities and how invested they are in giving outside of anything we do as a company.”

Here are a few more examples of how the Chadwell Supply family is investing in their local communities. To learn more, visit Chadwell Cares.